Korean Auto Imports Reviews

Do "NOT" waste your hard earn $ from this store, Placed an order, and  next day I got an email that says order has been shipped, two weeks later, still didn't receive the item, I check the tracking number and it says to contact the seller but the'ye is no way to contact this narrow eyed owner store, most of the reviews that says they're legit it's a Fake!!!!!!!!!!!!!!!!!!

This company gets back to you fast until you fork over the cash. After that, it's like they vanished—no replies to emails at all. Honestly, this place isn't legit.

This shop is just terrible. They shipped me two steering wheel emblems, and one had 'fits better' written in sharpie. Plus, there were no labels for the front or back of the emblems. The customer service was a nightmare; the guy I spoke to, Tom, wouldn’t lend a hand. I wanted to keep being a loyal customer, but I’ve made up my mind to just hit up eBay from now on. Paying $70 for flimsy plastic and dealing with such poor service is just not okay.

This company is just the worst. It takes ages for them to respond, and they never send out your order. I've never encountered a more irresponsible business. Six days went by, and there was no tracking info or any sign of my package leaving their place. James Sherwood is a liar and a complete joke. They’re a bunch of shake legs running a fraudulent operation. The promises about my package being shipped? Totally unacceptable. I hope you’re proud of how your company operates, because it’s just garbage.

I purchased emblems for my Genesis Coupe. Everything fits well except the front emblem they provided, which is oversized and doesn't fit. I reached out to the owner, but all I got was him saying I was wrong, with no help or solution offered. Really unprofessional, if you ask me.

I got my order of 7 Kia K overlay badges for my vehicle. Out of those, 6 just don’t fit right. This company doesn’t communicate at all. I’ve reached out via email to sales, tried contacting James, and even used the web chat - but no luck. Feels like I wasted £65 including shipping.

I ORDERED DOOR GARNISHES THAT WERE PROMISED ON SALE AND CLEARANCE. AFTER WAITING 15 DAYS, I GOT TOLD THEY WERE ON HOLD DUE TO THEM NOT BEING FOUND IN THE WAREHOUSE. I SENT FOUR EMAILS WITH ALL THE INFO, ONLY TO BE INFORMED OF THIS AFTER I PROVIDED PROOF AND PICTURES. I WON'T BE PURCHASING FROM THEM AGAIN, and I’ll make sure to share my experience on the GENESIS FORUM so others can steer clear of this shady business.

They sent me emblems claiming they would work for my car, but they didn't. When I reached out for help, all I got was an argument about how they were supposed to fit as full replacements. The new ones didn't even match the indentations where the old emblems were placed.

James Sherwood, the Owner and General Manager of Sherwood Automotive LLC, admitted that he sold us a TRUNK Insignia Medallion that he was aware would not FIT our 2018 Kia after we had already received it and attempted to install it. He mentioned, after the fact, that if we returned the Emblem in unused Condition, he would issue a Refund. Why would he intentionally send out a Product for sale that he knows won't fit? Then he says he'd only accept it back if it was Unused? This guy's a total RIP Off Artist. Buyers, be cautious! Boo Bad!

They responded to all my inquiries right away before I made my order. Shipping was super quick. One of the items didn’t fit right, but James sent me a replacement in no time. Really appreciate it!

I've shopped with them before and had no problems, except for one time when a part was the wrong color, but they sorted it out. This time, I ordered two things. One was out of stock, even though it was still listed on their site. They emailed me to ask what I wanted to do, so I picked a different item that was pricier and paid the extra. And let me tell ya, if you try to reach them through the emails on their site, good luck getting a reply. I got a USPS tracking number that just sat there in dispatched status for the discontinued item. After a week, I used the email they sent me to check in, and they told me it shipped via UPS with a new tracking number. I was so close to having the items when UPS got them on my end, but they arrived damaged and were sent back to the seller. First off, I've never had issues with damage from any carrier, so I’m curious how they packed the stuff. Then, I reached out again about the damages and got absolutely NOTHING back from them. So, I went straight to PayPal and filed a claim, escalating it too. Of course, PayPal takes ages and is way too easy on sellers regarding response times. Eventually, I did get all my money back. It’s a shame that once the items were damaged and on their way back, they acted like it was all good and kept my cash. Bottom line... steer clear of this place.

It's downright criminal to take folks' cash and not send out the goods. I've been trying to get assistance to track my order, but no one seems to be available to help. The live chat feature is useless. My suggestion? Steer clear of this online shop.

I placed an order for a Genesis badge today (Sun. 10/22) - my order number is *******. Just want to confirm that the exact badge I requested is right in your system. Haven't heard back yet.

Mr. Sherwood, the owner, ain't worth the $15 credit he owes me for the product he sent that was damaged!

Got my emblems in just a week. They came from a Korean Auto Imports fulfillment center. I reached out to ask about the shipping location, but honestly, my order showed up quickly and in great shape. I'd totally suggest this online shop for the quality of their emblems and speedy delivery.